Many people get into the tourism industry right from college. Little do they fully understand the ropes in this industry. Having high grades and a zeal to make lots of money and meet new people is not enough. There are more qualities that you need to get acquainted with, that will make you the best tour guide Montreal. Until you posses this, you will not clearly define the thin line that is there between a good and bad guide. A bad tour guide will only be successful in making other people tour, which might have been planned for long to end up a nightmare.
The first one is being committed to the service of tour guide. You should find in your heart to make your tourist experience as good as it should, while you are receiving and taking them to places. You should always be attentive to your clients needs, proactive and responsive. When you posses these qualities, the tourist will always like your services for they feel you are fully devoting yourself to serve them.
To be a good and reputable guide, you should always exercise punctuality. Every time, it should be expected of you to meet your guests in time, and not the guest to arrive at the meeting point, only for you to show up late. This demoralizes them and more often than not, they may not even recommend you to their friends. Small goofs like that are the ones, which may cost you a good following.
Always try to be friendly to your guest. You should have an authority of some kind when dealing with them, and be able to keep them together at all times. Keep your members focused on your mission and in your dealing with situations, without necessarily demoralizing or intimidating any member of your group. This way they also feel loved and easy to express themselves, thus end up enjoying your company.
Next on the line is understandability. Ones you are understanding, then you will realize that you need to be able to speak and understand a couple of languages that your tourists understand, for better communication. On top, understanding your local language goes a long way in winning your guests confidence. This also means that you will be able to protect them against hassles by the taxi drivers, bureaucratic systems and other extortions.
When you are out there taking your guest for a walk, it is also important that you become engaging. Always share your knowledge about a place, culture, scenery, hobby etc. In an illuminating, captivating and professional way, and seek to understand whether they have taken the point in.
Be interactive. This means that you will always have time to take questions, hear opinions and be able to make every team member express themselves or interact with each other well. Never make your sessions be a one man show as this will make the tour members to become bored, and resort to plan their journey back too soon.
Most people fail to be punctual. This has a negative impact on the tourism sector. A good guide ought to be punctual whenever they agree with their guest on what time to meet. Always be the first one to show up, rather than your guests showing up before you.
The first one is being committed to the service of tour guide. You should find in your heart to make your tourist experience as good as it should, while you are receiving and taking them to places. You should always be attentive to your clients needs, proactive and responsive. When you posses these qualities, the tourist will always like your services for they feel you are fully devoting yourself to serve them.
To be a good and reputable guide, you should always exercise punctuality. Every time, it should be expected of you to meet your guests in time, and not the guest to arrive at the meeting point, only for you to show up late. This demoralizes them and more often than not, they may not even recommend you to their friends. Small goofs like that are the ones, which may cost you a good following.
Always try to be friendly to your guest. You should have an authority of some kind when dealing with them, and be able to keep them together at all times. Keep your members focused on your mission and in your dealing with situations, without necessarily demoralizing or intimidating any member of your group. This way they also feel loved and easy to express themselves, thus end up enjoying your company.
Next on the line is understandability. Ones you are understanding, then you will realize that you need to be able to speak and understand a couple of languages that your tourists understand, for better communication. On top, understanding your local language goes a long way in winning your guests confidence. This also means that you will be able to protect them against hassles by the taxi drivers, bureaucratic systems and other extortions.
When you are out there taking your guest for a walk, it is also important that you become engaging. Always share your knowledge about a place, culture, scenery, hobby etc. In an illuminating, captivating and professional way, and seek to understand whether they have taken the point in.
Be interactive. This means that you will always have time to take questions, hear opinions and be able to make every team member express themselves or interact with each other well. Never make your sessions be a one man show as this will make the tour members to become bored, and resort to plan their journey back too soon.
Most people fail to be punctual. This has a negative impact on the tourism sector. A good guide ought to be punctual whenever they agree with their guest on what time to meet. Always be the first one to show up, rather than your guests showing up before you.
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